Six Sigma & Lean

Six Sigma and Lean Trends in the Government
The movement toward Six Sigma and Lean in Government continues:

• The Army is adopting Lean Six Sigma with Army Material Command (AMC) leading the efforts. Secretary of the Army Francis Harvey stated, "It's essentially to take the work out of a process and to apply it both to a factory-type operation or repair, and also to a headquarters operation, like the Department of Army."
• Naval Sea Systems Command (NAVSEA) created the NAVSEA Lean program, which in its first year has saved $200 million on 500 projects.
• Defense Finance and Accounting Service (DFAS) reduced call center interactions 40% while improving its quality ratings by using Six Sigma principles.

Six Sigma and Lean with CYIPRO

Quality management systems and tools have been an integral part of business in the last 20 years. CYIPRO takes quality management, notably Six Sigma and Lean, to new levels to allow an entire organization's leadership and staff to manage business with infinite speed and information from anywhere at any time in the world.

Six Sigma and Lean are quality management practices to eliminate defects and improve workflow respectively. Depending on the type of business, these practices may drive the identification of critical problems with a software system, the deployment of project management techniques within an organization's culture, or simply brainstorming to identify more efficient and effective solutions.

Problems

1. Measuring Productivity
2. Separating Critical from Trivial Tasks
3. Baselining Services
4. Quality Control and Assurance
5. Cost Overruns

Three Steps to Six Sigma and Lean Success with XO Office

Six Sigma and Lean with XO Office can be successful by following three steps.

1. Use XO Office daily to manage projects and tasks. Set project priority and order to focus on the critical tasks.
2. Build XO Office templates for repeatable practices and processes. Baseline services by tracking project and task completion time.
3. Analyze XO Office quality reports and graphs to identify areas for productivity gains, task efficiencies, and cost savings.

Results of Six Sigma and Lean with XO Office By using XO Office, your staff will have the ability to manage the quality of work and identify ways to improve the organization's efficiency and effectiveness.

The tools of CYIPRO help streamline communications between the Government and Contractor and ensure metrics are easily managed and monitored.

• Staff focuses on the high priority tasks - resources are steered to the task most critical to the organization.
• All work is categorized to identify frequencies of activities - built-in Pareto charts show areas of concentration to help streamline processes.
• Become a true learning organization where innovation and efficiencies synergize to improve and control processes while mitigating risks.